EU Import Duty & Tax
As a result of the Uk leaving the EU all orders going to an EU country will now be ex VAT this means you do not pay UK VAT on your order. At this moment in time we will not be collecting any tax or import duty at the checkout. This may change in the future however.
We will be using a postal or courier service that will collect the tax and if over 150 Euro (£135) the import duty too. There will also be a small handling charge that may be charged by these services.
This will be the normal procedure from now on, please see further advice from your local authorities regarding this issue.
By now we are all aware of the severity of Coronavirus worldwide, and no doubt exhausted from the worry of it all. I wanted to let you know how Lampspares is currently dealing with the situation.
We have been closely following the recommendations from the government and World Health Organisation, and monitoring daily Coronavirus (COVID-19) updates.
At the moment, our website are operating as normal and we remain open for business. We will do our utmost to keep our website and warehouse trading as long as it is possible, and have taken additional hygiene measures to keep our staff safe and employed, and ensure your parcels arrive with you safely.
Our Customer Care Team are happy to answer any queries you may have, and feel free to contact them via email.
Over the next coming weeks you may find decreased stock levels due to deliveries from suppliers.
We are taking all precautions with personal hygiene to ensure we keep control of the virus spreading at the moment.
Please keep an eye on this web page as it may change without notice if we experience any logistic hurdles.
Custom Made Products - Operational
Picking and Packing Orders - Operational - Short Staffed.
Dispatching Orders - Operational - You may see a slight delay in order begin dispatched due to increased orders and staff shortages. It make take upto 3 Working days to dispatch your order.
Royal Mail Delivering Orders - Affected - No Signature or guarantee delivery services available. Please see Royal Mail's Website for further information. - Royal Mail Tracked 24 Currently Not Available from us.
Telephone Support - Affected - Short Staffed so phones will be active between 9am and 1pm.
Email Support - Operational - Short Staffed.
Stock Supply - Operational - We are finding delivery delays from Italy, this mainly affects our braided cables.